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PRIVACY POLICY FOR THE WEBSITE DENTISTESREMA.COM 

Dentistes REMA (“Dentistes REMA” or “we”) attaches great importance to your privacy and is committed to the protection of your personal information. We are committed to protecting the personal information collected when you use the website dentistesrema.com (the “Website”) and will use it only for the purposes for which it was collected. 

1. SCOPE AND APPLICATION 

2. WHY WE COLLECT INFORMATION  

3. THE INFORMATION WE COLLECT  

4. HOW INFORMATION IS STORED AND DISCLOSED 

5. HYPERLINKS AND THIRD PARTIES 

6. SECURITY AND STORAGE 

7. YOUR RIGHTS 

8. CONTACT US 

This privacy policy (the “Privacy Policy”) addresses the collection, use and storage of personal information obtained by Dentistes REMA from or about the visitors when they access or use the Website.  

BY ACCESSING THE WEBSITE, YOU CONSENT TO THE COLLECTION, USE, DISCLOSURE AND RETENTION OF YOUR PERSONAL INFORMATION UNDER THE CONDITIONS DESCRIBED IN THIS POLICY. 

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE WEBSITE. 

1. SCOPE AND APPLICATION 

The term “Personal Information” refers to any information that, taken alone or in combination with other information, can identify an individual, for example his or her name, date of birth, email address, and any other information that should be treated as “personal information” in accordance with applicable law.  

Dentistes REMA reserves the right to change the terms of this Privacy Policy at any time without prior notice. The latest version of the Privacy Policy is available on the Website and its effective date is indicated in the Privacy Policy. If changes are made to the Privacy Policy that materially affect the privacy risk, you will be notified by means of a notice published on the home page of our Website or we will communicate with you to inform you of the changes, when required by law. By continuing to use the Website after the modified version of the Privacy Policy has been posted, you are accepting the changes to the policy. We recommend that you regularly review the latest version of this Privacy Policy. 

This Privacy Policy is an integral part of the Terms and Conditions of Use of the Website, which governs your use of the Website. 

2. WHY WE COLLECT INFORMATION 

The personal information is notably collected and used for the following purposes: 

We use personal information only for the purposes for which it was collected. 

3. THE INFORMATION WE COLLECT 

When you access and use the Website, Dentistes REMA may collect certain data regarding your use of the Website, such as the features used, the sections visited or any other data identifying the operating system of the device you are using. This data cannot be used to identify you personally. We may use performance tools provided by third parties, such as Google Analytics, to collect information that is not of a personal nature, such as the internet browser and the type of operating system you are using and the name of the domain from which you were directed to the Website. Google Analytics uses cookies to collect statistical aggregate data in order to analyze how visitors use a website. These cookies are used to store non identifying data. If you do not wish to provide information to Google Analytics, you can opt out of having your data used by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. For more information about Google Analytics and how this third party processes and manages your personal information, you can consult the privacy policy available at http://www.google.com/intl/fr-CA/policies/privacy/

In addition, when you visit the Website, we may place a data file on your device, such as a cookie, pixel tags (very small graphics) or a similar file. These files allow us to store certain information about your use of the Website, including the date of your most recent visit, the pages you visited and the files you downloaded. This allows us to tailor the Website to better meet the interests and preferences of our users. These files may also be used by Dentistes REMA for targeted marketing purposes in order to show you content or advertisements that we deem likely to interest you based on your browsing behaviour on the Website. You have the option to disable these cookies in the future if you wish by changing your browser’s settings. 

Dentistes REMA may also collect certain personal information about you, which may include, as the case may be, your full name, mailing address, email address, telephone number which you voluntarily provide when using features of the Website such as when making inquiries, for appointment booking, for requests of consultations, when you apply for a job posting, when registering for one of our initiatives or when informing us of any problems with the Website or the services or products provided by Dentistes REMA.

We may also voluntarily collect pictures of the mouth and of the teeth of patients who wish to obtain a virtual consultation, as well as their date of birth. 

4. HOW INFORMATION IS STORED AND DISCLOSED 

Dentistes REMA stores personal information for a reasonable period of time to provide you with proper access to the Website, to fully respond to your requests or to fulfill stated purposes, or in accordance with the law, whichever period is longer. After this period, we ensure that the personal information is anonymized or destroyed to protect it from unauthorized access or disclosure. 

Only authorized relevant staff members may access the data when necessary for the performance of their service-related duties and in accordance with the purposes stated in this privacy policy, subject to the following paragraph. 

We never disclose your personal information to anyone outside Dentistes REMA without your consent, except to the following third parties and only if they have implemented appropriate security safeguards to ensure at least the same level of security as we do: 

The Website may contain sharing or posting options or links to third-party websites or platforms. By using or activating these links or features, you are leaving the Website and your browsing becomes subject to the terms and conditions and privacy policies of such third parties. We have no control over these third party platforms and the fact that these platforms are listed on the Website does not render us liable in any way. 

6. SECURITY AND STORAGE 

All data is stored on servers with high-level security standards and is protected against improper use and access by unauthorized persons. We strive to maintain the necessary physical, administrative and technical security measures in place at our offices and data storage centres. The information is only made 

available to individuals (employees or agents) who need access to the information in order to carry out their duties. 

Dentistes REMA uses reasonable means to protect personal information received when you use the Website. More specifically, Dentistes REMA uses technical and organizational measures to protect your personal information from loss or theft, as well as from unauthorized access and disclosure, both internally and externally to our organization. However, no security mechanism is perfect, and you should be aware that there is always a risk of a security breach. Dentistes REMA disclaims any liability should any such information about you be disclosed, except in the event of negligence on the part of Dentistes REMA.  

All data collected in connection with your use of the Website is generally stored on servers located in Canada. However, the data may be processed by Dentistes REMA’s third-party service providers located outside of Canada to enable them to carry out work on behalf of Dentistes REMA. In the latter case, Dentistes REMA takes reasonable steps to ensure that such third parties are bound by appropriate guarantees. 

7. YOUR RIGHTS 

You have the right to know the purpose for which Dentistes REMA collects and processes your personal information, as well as the right to access, update and correct such information. You may withdraw your consent to Dentistes REMA’s use and storage of your personal information at any time. In such a case, however, you may no longer be able to use certain features of the Website.  

8. CONTACT US 

If you have any questions about this Privacy Policy, access to your personal information, Dentistes REMA’s collection, use and disclosure of personal information, or how you can exercise your rights as set out above, make a complaint or update your personal information, please contact our Privacy Officer: 

Sébastien Gagné, VP et chef des TI 

80 chemin des Patriotes Est 

Saint-Jean-sur-Richelieu 

Québec J2X 5P9 

Email: [email protected] 

We will make every effort to handle your request promptly. 

Last update: December 10, 2021

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